Cancellation and refund options depend on the airline, the fare type you booked and the terms of the booking agency that issued your ticket. FlyMogli does not issue tickets directly, so refunds are processed by the supplier that holds your booking.
Steps to cancel a booking
- Find your booking reference in your confirmation email.
- Check the fare rules to see whether cancellation is allowed.
- Request the cancellation through the airline or booking agency.
- Confirm whether a refund, credit or voucher applies, and any fees.
Refund timing
Refunds are handled by the airline or agency that issued the ticket and can take several weeks to appear on your payment method. If you are unsure who issued your ticket, contact FlyMogli support for help identifying the right supplier.